Support

How Can We Help You?

We're here to make sure you have the best experience with Aurel Paddle Co.™. Browse the topics below or reach out to us directly.

📦 Orders & Shipping

Have a question about your order status, shipping times, or tracking? Contact us and we'll get back to you within 1–2 business days.

🔄 Returns & Exchanges

We want you to love your purchase. If something isn't right, we accept returns within 30 days of delivery. Items must be unused and in original packaging.

🛠️ Product Questions

Need help choosing the right paddle or have a question about one of our products? Our team is happy to help you find the perfect fit.

📬 Contact Us

Email: support@aurelpaddleco.com

We typically respond within 1–2 business days.